FAQ
Answers to questions that are asked...frequently!
13 articles
Written by Shalon Palmer
Monthly Vs. Annual Billing Explained
Written by Shalon Palmer. Updated this week
How do I print charts/tabs?
Printing is as easy a clicking a button!Written by Shalon Palmer. Updated over a week ago
Do you have a mobile app for Android?
Written by Shalon Palmer. Updated over a week ago
Lesson Chapters On Mobile And Tablets
Written by Shalon Palmer. Updated over a week ago
Can I sign up if I don’t live in the U.S.?
Live in a country other than the United States? No problem!Written by Shalon Palmer. Updated over a week ago
How do I reactivate my account?
And also how to change your billing info.Written by Shalon Palmer. Updated over a week ago
How can I access your free lesson videos?
Links to sign up for each of our series videos.Written by Shalon Palmer. Updated over a week ago
Videos are loading slowly and/or laggy
Steps to help resolve any video player issuesWritten by Shalon Palmer. Updated over a week ago
Can I share my account login with a friend?
Written by Shalon Palmer. Updated over a week ago
Do you offer songs in different keys?
Written by Shalon Palmer. Updated over a week ago
How Can I View My Invoice/Receipt?
Written by Shalon Palmer. Updated over a week ago
Can I download the videos?
Written by Shalon Palmer. Updated over a week ago
I don’t have a Credit or Debit Card, can I still sign up?
Written by Shalon Palmer. Updated over a week ago