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FAQ

Answers to questions that are asked...frequently!

13 articles
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Written by Shalon Palmer

Monthly Vs. Annual Billing Explained

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Written by Shalon Palmer. Updated this week

How do I print charts/tabs?

Printing is as easy a clicking a button!
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Written by Shalon Palmer. Updated over a week ago

Do you have a mobile app for Android?

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Written by Shalon Palmer. Updated over a week ago

Lesson Chapters On Mobile And Tablets

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Written by Shalon Palmer. Updated over a week ago

Can I sign up if I don’t live in the U.S.?

Live in a country other than the United States? No problem!
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Written by Shalon Palmer. Updated over a week ago

How do I reactivate my account?

And also how to change your billing info.
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Written by Shalon Palmer. Updated over a week ago

How can I access your free lesson videos?

Links to sign up for each of our series videos.
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Written by Shalon Palmer. Updated over a week ago

Videos are loading slowly and/or laggy

Steps to help resolve any video player issues
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Written by Shalon Palmer. Updated over a week ago

Can I share my account login with a friend?

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Written by Shalon Palmer. Updated over a week ago

Do you offer songs in different keys?

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Written by Shalon Palmer. Updated over a week ago

How Can I View My Invoice/Receipt?

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Written by Shalon Palmer. Updated over a week ago

Can I download the videos?

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Written by Shalon Palmer. Updated over a week ago

I don’t have a Credit or Debit Card, can I still sign up?

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Written by Shalon Palmer. Updated over a week ago
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